Team expansion for local property management.

Apart from the acquisition of properties, another important aspect is that we as property owners and landlords must ensure the satisfaction of our tenants. Our properties in Stuttgart, Cologne, Frankfurt and Berlin are therefore managed locally by our own staff. We employ our own managers for these properties to guarantee that they are managed in a qualified and tenant-friendly way. Our staff are the first port of call for tenants and service providers. They are supported by our property managers, assistants and in-house facility managers. Our expert staff ensure a smooth, tenant-focused and unbureaucratic management, and deal team-oriented with the majority of the usual property management aspects.

This personal contact is aimed at establishing a closer relationship with the tenants in order to understand their needs and requirements, and to offer solution approaches. This increases the tenant satisfaction, leads to a better letting quota, and makes our tenants feel secure and comfortable in their home. Many questions and concerns can be addressed immediately and solved quite promptly thanks to a local presence, which often dispenses with the long waiting times for external service providers. This local presence is of immeasurable value, from efficient management to fast problem solving. By means of this approach, we intend to increase the tenant satisfaction.

Apart from this tenant-oriented management, the selection and cooperation with qualified service providers is also an important task in our properties. In this respect, we pay particular attention to ensuring that the services requested are provided quickly, and by qualified personnel. The effective management and maintenance of properties calls for a high level of expertise and commitment. Through local management, we intend to ensure that our properties are managed in a way that keeps them functioning and ensures that they retain their value.

In summary, we believe that this comprehensive approach to liaising with the tenants and looking after the properties in person is the key to successful and long-term property management.